Health Insurer Cloud

Health Insurance
Operations Platform

Claims processing, member services, compliance workflows, and operational coordination — built for health insurance organisations navigating complex regulatory landscapes.

Core Hubs
2+
Compliance
FCA
Connectors
15+
Architecture
Modular
Modular Expansion

Health Insurer Modules

Activate specialist modules as your operational requirements evolve. All modules connect seamlessly to the universal foundation.

Claims Processing Module

End-to-end claims ingestion, triage, adjudication, and payment processing with fraud detection and audit trails.

Member Services Hub

Member journey management from onboarding through renewal, including policy changes and benefit queries.

Actuarial & Reporting

Loss ratio tracking, claims frequency analytics, and regulatory reporting for FCA compliance.

Compliance & IG Module

FCA, GDPR, and Solvency II compliance workflows, policy management, and regulatory submission tools.

Provider Network Module

Hospital and specialist network management, pre-authorisation workflows, and network performance monitoring.

AI Fraud Detection

Machine learning-powered anomaly detection for claims fraud with investigation workflow integration.

Built for Regulated Environments

FCA, GDPR, and Solvency II compliance is embedded across every module. Additional specialist hubs are in active development.

Talk to Our Team
Universal Foundation

Operational Foundation

Every Health Insurer Cloud deployment includes both universal hubs as a mandatory baseline — ready to extend with specialist claims and compliance modules.

Universal · All Industries
Login to Ops Hub
Ops Dashboard

Operational workflow management for insurance teams — coordinate claims handlers, underwriting workflows, and compliance activities with full audit trail capability.

Claims workflow orchestration
Team task & queue management
Escalation & SLA tracking
Compliance audit logging
FCA reporting workflows
Universal · All Industries
Login to Support Hub
Support Hub

Member and broker service desk management. Centralise queries, complaints, and policy service requests with full SLA visibility.

Member query management
Complaint & dispute tracking
Broker portal integration
FCA complaint reporting
SLA monitoring
Extensibility

Connectors & Modules

Pre-built connectors to insurance systems, clinical networks, and regulatory platforms.

BACS Payment API
Payment Connector
Live
FCA RegData
Regulatory Connector
API
Actuarial BI Export
Analytics Module
API
NHS Digital
Clinical Connector
Live
✉️
DocuSign / E-sign
Document Module
Live
Fraud Detection AI
Add-on Module
Beta