Pharmacy Cloud

Complete Pharmacy
Automation Platform

Workflows, team hubs and customer portals that integrates across your existing pharmacy systems, Alphalake Pharmacy Cloud automates finance, medications, order tracking, logistics and compliance

Operational Hubs
5
Pharmacy Partners
120+
Connectors
40+
Uptime SLA
99.9%
Pharmacy-Specific Depth

Specialist Hubs

Beyond the universal foundation, Pharmacy Cloud includes three dedicated specialist hubs purpose-built for pharmaceutical operations.

Login to Residents Hub

Residents Hub

Comprehensive ward-level medication management, e-prescribing, and bedside administration.

e-Prescribing

Digital prescription management integrated with ward clinical systems.

Clinical Oversight

Pharmacist validation and clinical checking workflows before dispensing.

Bedside Admin

Barcode medication administration (BCMA) tracking at the patient's bedside.

Login to Deliveries Hub

Deliveries Hub

End-to-end logistics coordination for medication dispatch, delivery driver tracking, and patient handover.

Route Optimization

Automated dynamic routing and sequencing for multi-drop medication delivery.

Driver App

Dedicated mobile app for delivery drivers with real-time status and proof of delivery.

Live Tracking

Patient-facing notifications and live ETA tracking for their medication.

Finance Hub

Billing reconciliation, NHS endorsement tracking, and automated financial reporting.

Automated Billing

Integration with NHS BSA and private healthcare providers for fast payment processing.

Reconciliation

Automated matching of dispensed items to cleared payments to surface discrepancies.

Financial Analytics

Dashboards tracking revenue, margins, and outstanding balances across pharmacy branches.

Universal Foundation

Operational Foundation

Every AlphaLake environment — across all five industries — is built on two mandatory baseline hubs that are always present.

Universal · All Industries
Login to Ops Hub
Ops Dashboard

Operational workflows, coordination, and execution management — the command centre for day-to-day pharmacy operations.

Task scheduling & assignment
Shift management & rotas
Escalation workflows
Performance dashboards
Audit trails & compliance logs
Universal · All Industries
Login to Support Hub
Support Hub

Service desk, ticketing, and issue tracking — centralised support management for staff, patients, and partners.

Ticket creation & routing
SLA monitoring
Knowledge base
Escalation management
Multi-channel intake
Example Workflow

Prescription to Patient

How Pharmacy Cloud orchestrates a complete EPS dispensing cycle end-to-end.

EPS Prescription Workflow
1
EPS Download
2
Clinical Check
3
Dispensing
4
Accuracy Check
5
Patient Notification
6
Collection & Endorse
Extensibility

Connectors & Modules

Extend the Pharmacy environment with pre-built integrations to the systems your teams already use.

NHS Spine
API Connector
Live
EPS / NHS BSA
API Connector
Live
Phoenix Wholesale
EDI Connector
Live
AAH / Alliance
EDI Connector
Live
Power BI
Analytics Module
API
GP Connect
Clinical Connector
Live
Patient App SDK
Mobile Module
API
SMS / Notify
Messaging Connector
Live
AI Triage Module
Add-on Module
Beta